How to contact us
We know sometimes you might like to talk to someone. You can contact our friendly Learning for Life Contact Centre team online or by phone.
Live Chat
Live Chat with us Monday to Friday between 10am and 4pm (Sydney Time).
Click the Chat icon, in the bottom right-hand corner of the Learning for Life Help Centre or My Smith Family.
Online Form
Have a question? Send an enquiry to our team and we’ll get back to you.
We aim to respond to all enquiries within 5 business days.
Phone
Call 1800 280 223 Monday to Friday between 9.30am and 5pm (Sydney Time).
Accessibility Services:
- National Relay Service: choose your preferred method and ask for 1800 280 223.
- Translation and interpreter services: call 13 14 50 and ask the interpreter to phone 1800 280 223.
Make a booking
Book a time to speak with our team when it suits you.
Bookings are available Monday to Friday between 9.30am and 5pm (Sydney Time).
Learning for Life Help Centre
Our Learning for Life Help Centre offers answers to commonly asked questions about School Reports, My Smith Family, Scholarship Payments, and more.
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