My Smith Family

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Learning for Life
- Programs and offers
  Explore educational programs and offers available for Learning for Life families.
- Working together
  Discover how we work with your family throughout your child's educational journey.
- Policies and plans
  Understand the policies and plans that support the Learning for Life program.
School
- Attendance
  Find out about the importance of regular school attendance for future success.
- Milestones
  Celebrate achievements and milestones through your child’s schooling journey.
- Wellbeing
  Focus on promoting your child’s health, happiness and overall wellbeing.
Beyond School
- Life skills
  Learn essential skills for everyday life, like managing money, time and solving problems.
- Study
  Discover opportunities for further education and other learning paths.
- Careers and work
  Get advice on exploring careers, preparing for jobs and finding meaningful work.
Digital Skills
- Online safety
  Find out how to stay safe and protect your family online.
- The basics
  Get basic digital skills, like how to use computers, smartphones and software.
- Communications
  Learn how to communicate effectively online, using email, social media and other tools.
- Technical issues
  Troubleshoot and resolve common technical problems.
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How to contact us

Learning for Life Help Centre

You can view information about School Reports, My Smith Family, Scholarship Payments and more 24/7 on our Learning for Life Help Centre.

Live Chat 

Live Chat with us Monday to Friday between 10am and 4pm (Sydney Time).

Click the Chat icon, in the bottom right-hand corner on the Portal or My Smith Family.

Online Form

Send an enquiry to our team and we’ll get back to you.

Use this form to ask a question, report an issue or give feedback.

We aim to respond to all enquiries within 5 business days.

Phone

Call 1800 280 223 Monday to Friday between 9.30am and 5pm (Sydney Time).

Accessibility Services:

National Relay Service: choose your preferred method and ask for 1800 280 223.
Translation and interpreter services: call 13 14 50 and ask the interpreter to phone 1800 280 223.