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General enquiries

1300 326 459
tsfmktg@thesmithfamily.com.au
GPO Box 5348, Sydney NSW 2001.

Learning for Life current families

Are you a current family on our Learning for Life program and have a question? 

To contact us:

Phone the Learning for Life Contact Centre on 1800 280 223 9.30am to 5.00pm Monday to Friday. If outside of these hours, please leave a message and we'll get back to you within two business days or email scholarshipsupport@thesmithfamily.com.au 

 

Sponsorship and donations

Our team is available to help you Monday to Friday, 8.30am to 5.00pm AEST.

Outside of these hours you can leave a message and we will get back to you on the next business day.

Donations 1800 024 069

supportercare@thesmithfamily.com.au

Sponsorships 1800 633 622

sponsorship@thesmithfamily.com.au

Workplace giving 02 9085 4961

workplacegiving@thesmithfamily.com.au

Read more FAQs.

How can I download my tax receipt?

You can download an electronic copy of your receipt using the My Smith Family online portal.

  1. First, log in by clicking here. If you haven't already registered for a My Smith Family account, please click here
  2. Make sure you're on the 'Receipts' tab
  3. Any tax receipts that are available will have the option to view using the 'eye' icon or email it to yourself using the 'Email me' icon

If you are a monthly donor, annual tax receipts are being sent at the end of each financial year. These are usually received before the end of July via post, and is immediately available on your  account from 1/7/24.

Postal receipts will be sent from 22/7/24. Please note, they will take up to 10 business days to be received.

However, if you have not previously unsubscribed to our receipts by email, an electronic receipt will be emailed to you in early July, from 12/7/24 under the email title: ‘Your tax receipt is here’.

Philanthropy and Gifts in Wills

Our team is available to help you Monday to Friday, 9.00am to 5.00pm AEST. Outside of these hours you can leave a message and we will get back to you on the next business day.

Gifts in Wills 02 9085 7118 

gifts-in-wills@thesmithfamily.com.au

Major Gifts 02 9085 7164

philanthropy@thesmithfamily.com.au

Volunteering

Volunteer recruitment happens at various times of the year. Find current opportunities to volunteer with us here. Outside of these times you can speak to one of our friendly Volunteering team members on 1300 397 730 or volunteer@thesmithfamily.com.au.

Media

For journalists seeking our latest media releases or to inquire with our Media team, please go to the media centre.

Our offices

The Smith Family operates a state based office in each state and territory.

National office

02 9085 7222

tsfmktg@thesmithfamily.com.au

Level 17, 2 Market Street, Sydney, NSW 2000.

PO Box 5348, Sydney, NSW 2001.


Australian Capital Territory

02 6283 7600

Cnr Launceston and Easty Streets, Woden, ACT 2606.

PO Box 10500, Woden, ACT 2606.

ACT Learning for Life locations.

 
New South Wales

02 9895 1200

Level 5, Suite 504, Westpoint Office Tower, 17 Patrick Street, Blacktown, NSW 2148.

PO BOX 10500, Parramatta, NSW 2124.

NSW Learning for Life locations.

 
Northern Territory

08 8985 6841

Level 1, 6 Pavonia Place, Nightcliff, NT 0810.

PO Box 553, Nightcliff, NT 0814.

NT Learning for Life locations.

 
Queensland

07 3115 6200

Level 1, 410 Ann St, East Tower, Brisbane, QLD 4001
PO Box 10500, South Brisbane BC, 4101.

QLD Learning for Life locations.

 
South Australia

08 8224 1400

Level 2, 187 Rundle Street, Adelaide, SA 5000. Lift access at rear of building, via 26 York Street.

PO Box 10500, Rundle Mall, Adelaide, SA 5000.

SA Learning for Life locations.

 
Tasmania

03 6223 2627

Suite 4, Level 3, Galleria Building, 31-35 Salamanca Place, Battery Point TAS 7004.

GPO Box 2237, Hobart, TAS 7001.

TAS Learning for Life locations.

 
Victoria

03 9473 4300

Level 7, 50 Queen Street, Melbourne, VIC 3000.

PO Box 207, Collins Street West Vic, VIC  8007.

VIC Learning for Life locations.

 
Western Australia

08 9265 5555

Level 1, 16 Victoria Avenue , Perth, WA 6000.

GPO Box 3087, East Perth, Perth, WA 6892.

WA Learning for Life locations.

 

VIEW clubs

02 9085 7178

1800 805 366

view@thesmithfamily.com.au

Find out more: VIEW Clubs.

Learning for Life offices

The Smith Family is located in 94 communities around Australia.


Australian Capital Territory

Belconnen 02 6283 7600
Gungahlin 02 6283 7600
Tuggeranong 02 6283 7600
Woden 02 6283 7600


New South Wales

Ashmont 02 6931 2428
Barrack Heights 02 9895 1263
Bathurst 0466 792 378 or 0407 902 430
Blue Haven 0418 692 165 or 0407 278 317
Central Coast 0418 692 165 or 0407 278 317 or 0428 667 491
Claymore 0417 020 669
Coffs Harbour 02 4032 4750
Cranebrook 0468 567 269
Dapto 0466 745 454 or 0448 200 881
Dubbo 02 4032 4730
Fairfield 02 9895 1290
Glenfield Park 02 6931 6046
Goulburn 02 9895 1285
Lithgow 0466 792 378 or 0407 902 430
Macquarie Fields 0466 747 636
Mount Druitt 0402 974 234
Nowra 0408 669 349 or 0466 687 233
Orange 0407 902 430 or 0429 157 436
Hunter Regional Office 02 4032 4717
Seven Hills 0401 014 157
Shellharbour 0468 554 184 or 0408 461 523
Springfield 0428 667 491 or 0407 278 317
Tamworth 0427 205 723 or 0408 245 205 or 0427 245 173
Taree 02 4032 4740
Tarrawanna 0407 458 250
Tolland 02 6931 2428
Tuggerah Lakes 0428 667 491 or 0407 278 317 
Warrawong 0407 458 250
Wagga Wagga 02 6931 2428
Wyong 0418 692 165 or 0407 278 317.


Northern Territory

Darwin 08 8985 6841
Katherine 08 8972 1364
Palmerston 08 8985 6841


Queensland

Cairns 0403 734 056
Gladstone 0435 690 131
Inala - Mobile only 0473 439 280 - Algester office
Ipswich - Mobile only 0429 820 974
Logan - Mobile only 0400 494 818, 0476 678 983 or 0481 065 317 - Algester office
Mackay and Sarina 0411 652 201
Rockhampton 0481 905 240
Southport 0468 578 348
Sunshine Coast 0437 041 353
Toowoomba 0409 459 028 or 0403 705 891
Townsville 0481 467 945


South Australia

Elizabeth Grove 0479 175 100
Morphett Vale 0439 462 558
Salisbury East 0456 866 028
Taperoo 0419 971 013
Port Augusta 0427 995 010
Whyalla 0447 520 190


Tasmania

South: Glenorchy/Brighton 03 6223 2627
North: North East Launceston 03 6223 2627
North West: Burnie/Wynyard 03 6223 2627


Victoria

Bairnsdale 03 5116 1620
Ballarat 0458 716 669 or 0428 487 916
Bendigo 0481 911 725
Brimbank 03 9311 2367
Broadmeadows 03 9066 3635
Lakes Entrance 03 5155 5159
Melbourne 03 9473 4300
Dandenong 03 9793 9852
Epping 0466 089 570 or 0411 792 879
Geelong 0428 137 622 or 0466 474 229
Morwell 03 5133 9065
Shepparton 0466 776 682 or 0428 642 164
Werribee 03 9473 4300 or 03 9473 4343


Western Australia

Collie 0437 987 504
Gosnells 0427 511 613
Kwinana 0479 179 771
Mirrabooka 0439 380 254
Armadale 0478 971 257
Rockingham 0427 564 294
Bunbury 0466 946 003