Tech Packs

A computer and internet access is now a critical part of school life.

Research and evidence has shown that financially disadvantaged children and their families face barriers of social isolation, poor academic performance and unemployment as a result of a lack of understanding and limited, or no, access to information and communication technology.

In 2012, only 67.8% (or two thirds) of children living in the most disadvantaged communities in Australia accessed the internet at home, compared to 90.5% of those living in the most advantaged areas.1

Although access to computers and the internet at schools and libraries is an option, this poses additional barriers for disadvantaged families, particularly when younger school-children are involved - “… I have to travel with all three [of the children] to take them to use a shop computer which is very costly.

Having a computer and internet access within the home is now critical part of school life. Without these opportunities children may not be getting the most out of their education.

Mother and daughter in front of a computer in the Gold Coast

Tech Pack progam participants in the Gold Coast

what is A tech pack?

Paula and Peter on the computer

Our Tech Pack program provides affordable, refurbished, internet-ready computers and internet access to disadvantaged families around Australia. Participating families receive eight hours of skills training with an accredited trainer and 12 months of free internet access and technical support to ensure they can get the most out of using the equipment.

We partner with corporate organisations who provide funding to support the program, and computer refurbishing organisations who provide the hardware and technical support to our families.

How do tech packs help?

Since 2007, we have delivered almost 4,000 Tech Packs to Australian families in need. In an independent evaluation of the program by Victoria University in 2010, participants reported increased feelings of social inclusion and connectedness in relation to “keeping up with the rest of the world.”

This evaluation also confirmed positive change for parents and their children in both skill and personal development.  

83% of child respondents reported using their home computer (provided through Tech Packs) for school research or study purposes.

Australian Bureau of Statistics 2012